Privacy Policy
Dr Michael College ("Dr Michael College", "we", "us", or "our") respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website, admissions, academic and administrative services.
Scope: This Policy applies to information we process about prospective students, students, parents/guardians, alumni, applicants, job candidates, website visitors, vendors and other stakeholders in relation to our campuses and services in Ghana.
1. Information We Collect
1.1 Information you provide to us
We may collect personal information when you inquire, apply, enrol, use our website/services, or otherwise interact with us. This may include:
- Identity & contact details (name, email, phone, postal address, date of birth, gender).
- Academic records (previous schools, examination results, course selections, attendance, assessments).
- Parent/guardian details and emergency contacts.
- Accommodation/hostel preferences and records (if applicable).
- Financial and payment information related to fees and charges.
- Employment and qualification information for job applicants.
- Any other information you choose to provide in forms, emails, or calls.
1.2 Information collected automatically
When you visit our website, we may automatically collect certain technical and usage information such as IP address, device and browser type, pages visited, referring/exit pages, timestamps, and general location derived from your IP address.
1.3 Information from third parties
Where lawful, we may receive information from examination bodies, previous schools, referees, service providers, or public sources to support admissions, placement, scholarships, safeguarding, or compliance.
2. How We Use Information
- Process enquiries, applications, admissions, and enrolment.
- Deliver education, pastoral care, extracurricular activities, and accommodation services.
- Communicate important updates (e.g., academic schedules, events, deadlines) via email, SMS, or phone.
- Manage fees, payments, and financial aid.
- Operate, maintain, and improve our website and services.
- Ensure safety, security, and integrity of our community and facilities.
- Comply with legal, regulatory, and reporting obligations.
- With your consent, showcase achievements or testimonials.
3. Our Legal Bases for Processing
We rely on one or more of the following legal bases as recognised under applicable laws, including the Ghana Data Protection Act, 2012 (Act 843):
- Consent (e.g., marketing communications, use of images where required).
- Contract (to take steps at your request prior to entering into a contract and to perform a contract with you).
- Legal obligation (to meet statutory or regulatory requirements).
- Legitimate interests (to operate our institution effectively in ways that do not override your rights).
- Vital interests (for emergency care or safeguarding where necessary).
6. International Transfers
Where information is transferred outside Ghana (for example, to cloud or email providers), we take appropriate safeguards consistent with applicable law to ensure your information remains protected.
7. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we will securely delete, anonymise, or archive it in line with our retention schedules.
8. Security
We implement administrative, technical, and physical safeguards (such as access controls, encryption in transit where appropriate, and staff training) designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to report any suspected security issues to us promptly.
9. Your Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information where no longer necessary or where consent is withdrawn.
- Object to or request restriction of certain processing.
- Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us using the details below. We may ask for information to verify your identity before fulfilling your request.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13 without appropriate parental/guardian consent. If we learn that a child’s information was collected without such consent, we will take steps to delete it.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or concerns about this Policy or our data practices, please contact:
Email: dr.michealcollege@gmail.com
Postal Address (Accra Campus): Dr Michael College, Dodowa Agomeda, Accra, Ghana
Postal Address (Kumasi Campus): [Insert campus address]
If you are not satisfied with our response, you may contact the Data Protection Commission (Ghana).
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